One of the most significant aspects of this reorganization is the reduction in workforce.
According to sources within the company, Dell has initiated layoffs that are expected to bring its global workforce below 100,000 employees. This means that tens of thousands of employees will be affected, marking a drastic reduction in headcount. One laid-off sales employee reported that 65 of their colleagues were let go on a single day, reflecting the scale of these changes.
Strategic Restructuring for Future Growth
Bill Scannell, President of Global Sales & Customer Operations, and John Byrne, President of Sales for Global Regions, detailed the company’s new direction in the memo to the sales staff. They revealed that Dell is creating a new global sales organizational structure and operating model designed to streamline operations and improve efficiency.
The restructuring involves merging teams and introducing new tools to “free up” time for sales teams, allowing them to focus more on selling and less on administrative tasks. This change is expected to enhance the company’s ability to meet modern customer expectations and engage with them on their terms, whether in-person, online, or through self-service options.
The Role of AI in Dell’s Future
A key component of Dell’s reorganization is the establishment of a dedicated AI-focused sales unit. This new division is expected to play a crucial role in driving the company’s growth in the rapidly expanding AI market.
