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Dell Technologies has a $2.1 trillion total addressable market, including emerging sectors like AI, and is committed to capitalizing on these opportunities.

The AI Select Sales team, led by Scott Millard, will be responsible for leading AI initiatives for select accounts, working closely with Dell's product, marketing, and services teams. Additionally, Kyle Dufresne and the AI Solutions Sales team will continue to support the broader go-to-market (GTM) teams in driving AI opportunities across the organization.

Memo Sent to Sales Staff

The following memo was sent to Dell’s sales staff., which provide further insight into the company’s plans and the rationale behind the reorganization:

Team,

Almost a year ago, we kicked off our Modern Dell efforts across the company to simplify how we operate and reimagine work and customer experiences with AI. For go-to-market teams, we designed an integrated strategy to drive even more customer and partner satisfaction, create new opportunities, redefine what's possible and set the stage for winning over the next 40 years.

We aim to grow faster than the market by seamlessly meeting our customers and partners online, virtually, or in person, to unlock the value of modern IT and AI for their organizations. For our sales teams, we're working to free your time to spend more of it learning and selling. When you spend more time with customers and partners, you know them better, engage further, win more, and drive even better outcomes.

Why modernize:

Massive Opportunity: We have a $2.1 trillion total addressable market*, including emerging sectors like AI, and we are committed to capitalizing on these opportunities.

 Modern Customer Expectations: Customers expect a modern and distinctive experience. We'll engage on their terms — whether in-person, online, or through self-service. 

Buyer Landscape Changing: Decision-makers are expanding into the functions and business units, requiring us to rethink how we cover our customers. Modern Seller Expectations: We must free up TIME to enable you to spend it on your most important work — SELLING!

We are starting from a position of strength: We have leading end-to-end solutions, a world-class supply chain, unmatched Global Services, and unparalleled customer reach with the largest GTM engine in the industry — giving us unstoppable differentiation in the marketplace.

To build on our strengths, realize our vision, and empower you to sell and win, today we are announcing a new Global Sales organizational structure and operating model.