Furthermore, Cuomo said, “We need a full accounting of the facts to confirm businesses are abiding by New York consumer protection laws and to help make sure this type of privacy breach does not happen again,”
Cuomo instructed the state’s Division of Consumer Protection to help the Attorney General’s office in its investigation. The agency is accepting consumer complaints related to the FaceTime bug. Consumers may call its helpline 1-800-697-1220 Monday to Friday from 8:30am to 4:30pm.
New York Attorney General will find out if Apple violated state laws
On the other hand, James said, “New Yorkers shouldn’t have to choose between their private communications and their privacy rights. This FaceTime breach is a serious threat to the security and privacy of the millions of New Yorkers who have put their trust in Apple and its products over the years.”
The attorney general added that her office will conduct a thorough investigation into Apple’s response to the FaceTime bug. It will determine whether the tech giant’s actions complied with the state’s laws.