Williams-Sonoma Inc., a company selling kitchen wares and home furnishings agreed to settle a complaint by the Federal Trade Commission (FTC), alleging that it is making deceptive claims about its kitchenware and home furnishing products.
The company is based in San Francisco. It is also doing business as Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Rejuvenation, Outward, and Mark & Graham. It is marketing its products across the United States—in stores, through its websites and social media platforms.
Williams-Sonoma allegedly claimed in its advertisements and promotional materials that its products were made in the United States.
The FTC opened an investigation into the company in 2018 after it received a complaint about its deceptive advertisement for Pottery Barn Teen organic mattress pads. The company claimed that the products were “Crafted in America” from local in imported materials.
However, after consumers purchased the Pottery Barn Teen organic mattress pads, they found out that the company’s advertisement was false. The mattress pads were made in China.
