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As executive members of Choxi, the Agarwal family was able to change their customer service provider from Elco Services to Techsys. When it came time for billing, Choxi Chief of Customer Service, Daniel Depina, allegedly sent the invoices from TechSys to a member of the Agarwal family, instead of the company’s finance department. The invoices were then allegedly marked up to a higher rate and then forwarded to the finance department for payment. This allegedly caused Choxi to overpay millions of dollars for services it was provided.

The alleged overpaid funds to Techsys are claimed to have filtered back into the pockets of Deepak Agarwal and his family members. Deepak Agarwal himself was paid a $360,000 salary without adequately performing his duties as a company executive. Additionally, the complaint alleges that Agarwal received $1,241,878.59 in salary and expense reimbursements from 2012 to 2018 when the charges were filed. At least Agarwal took care of his own, paying Vishal Agarwal an annual salary of $300,000 as the company’s Chief Marketing Officer.

Eventually, Agarwal would be ousted from the Choxi, which was left to fend for itself after this alleged massive scheme was unearthed.

Agarwal’s questionable business history 

Deepak Agarwal is no newcomer to business dealings that have received scrutiny. As the previous CEO of Nomorerack.com, Agarwal claimed his company increased sales from $9 million to $340 million in just a few short years. However, the Nomorerack received thousands of consumer complaints and gained a rating of “F” by the Better Business Bureau.

Additional consumer complaint boards have had quite a bit of activity:

https://www.complaintsboard.com/complaints/getslimpackagecom-c390449.html

https://www.complaintsboard.com/complaints/acai-get-slim-package-c400415.html?page=2

https://www.complaintsboard.com/complaints/bidrackcom-wilmington-delaware-c461649.html

Clearly, Deepak Agarwal has found himself in some hot water again.    It's important to remember that Agarwal is presumed innocent and has not been found guilty of anything.  This story is in progress, check back for updates.