FTC sues online sellers of PPE that falsely promise fast deliveries

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Additionally, there were numerous instances when the defendants refused to issue refunds when consumers receive defective and incorrect products.

Allegations against Glowyy

In the case against Glowyy and its operators Rakesh Tammabattula and Jacqueline Thao Nguyen, the FTC alleged that the defendants advertised that they have face masks, face shields, sanitizer, and other products in stock. They promised to ship on the same day a product was ordered.

However, the defendants failed to fulfill their promise to consumers. In fact, consumers complained that the defendants took weeks or months before shipping their orders via USPS. The defendants failed to ask consumers if they would accept the delay or offer them refunds.

The FTC also alleged that Glowyy made false claims that a product called “Basic Immune IGG” could prevent COVID-19 and had been approved by the Food and Drug Administration.

Charges against wrist-band.com

In the complaint against wrist-band.com, the FTC alleged that the company, its other online storefronts, and operator Azim Makanojiya claimed that they had face masks, face shields, thermometers, and gloves in stock. As early as March, the defendants advertised “GUARANTEED TO SHIP TODAY.”