Gov. Cuomo orders investigation into H&R Block & Turbo Tax over alleged deceptive practices

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Additionally, the Governor stated, “I am calling on the Department of Financial Services and the Department of Taxation and Finance to investigate these claims to help ensure New Yorkers are protected. We have zero tolerance for these deceptive practices and those responsible will be held accountable for these egregious actions.”

Under the Free Alliance, a partnership between the Internal Revenue Services (IRS), tax software providers and states, Americans with an adjusted gross income or less are eligible to file their taxes for free.

H&R Block, TurboTax denied the allegations

In response to the issue, H&R Block said it is proud that its free file program helped millions of Americans.

The company wrote, “As a member of the Free File program, we provide the program’s broadest offer for Americans to file their taxes for free, including allowing taxpayers between the ages of 17 and 51 whose income is less than $66,000 to file both their federal and state returns for free.”

“We are pleased that consumers’ use of H&R Block’s Free File program grew 8.3 percent this tax season, exceeding the Free File program growth of 6.8 percent.”