A robocall-blocking company has fired legal warning shots at one of the nation’s biggest consumer lenders. Telephone Science Corp., better known as Nomorobo, is suing Synchrony Financial in federal court, accusing the company of unleashing a deluge of illegal prerecorded robocalls in violation of the Telephone Consumer Protection Act (TCPA)—calls the firm claims are drowning its business in costs and digital clutter.
Filed in Connecticut federal court, the lawsuit contends that Synchrony made thousands of unsolicited robocalls that reached a digital trap Nomorobo uses to catch bad actors — a “honeypot” of roughly 290,000 inactive and unlisted numbers. According to the complaint, this network of numbers helps Nomorobo identify and block spam calls for its users. But Synchrony, the lawsuit claims, kept hitting the honeypot—again and again.
A Financial Giant with a Finger on the Robocall Trigger
Nomorobo alleges it captured at least 2,368 illegal robocalls from Synchrony over the last four years, each one using a prerecorded voice and landing in its honeypot. The company claims the calls weren’t just irritating; they racked up real costs, including IT overhead, staff time, and data storage.
“Synchrony Financial has repeatedly been caught with its metaphorical hands in the honeypot,” the complaint reads, portraying a persistent violator unwilling to stop. The firm now seeks statutory damages ranging from $500 to $1,500 per call, as well as injunctive relief to halt future violations.
