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Industry News November 15, 2020 2 mins read

Bugs reported on 5G iPhone 12 models messaging app

Industry News ı By Jackie Allen

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iphone-12-concept

Since the October 23 launch of the 5G iPhone 12 models, there have been a lot of complaints from users regarding the messaging app. The problem also appears to be hitting some older models. 

There is some evidence that even owners of earlier versions of iPhones have been having similar issues since the release of iOS 14. However, the problem became more widespread when the new iPhone 12 models were released.

Many users aren't seeing SMS messages from friends. They noticed missing text messages in group chats. Sometimes users aren't getting notifications when text messages are incoming.

Problems with SMS messaging app  

The issue is reported on the Apple community support site, on the MacRumors forum, and on Apple support's Twitter page. The issue appears to be widespread and still in the resolution stage.   

Most experienced the problem while texting iOS-user-to-iOS-user or when users engaged in text conversations between an iOS user and an Android user. 

Several of those affected recently upgraded to one of the new iPhone 12 models and are now reporting SMS messaging on the new phones is buggy. 

Complaints include issues like being unable to send or receive SMS,  missing messages in group chats, and sometimes no notifications for the SMS messages that do come through. 

The spotty messaging issues are seen in iPhone users subscribed to all three major carriers.

If you are having problems with your messaging app on an iPhone, report the exact problem to Apple. It is anticipated that they will come out with a “fix” in the near future. Or perhaps Project Zero may weigh in soon.

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Jackie Allen

Jackie is a freelance journalist and technology geek. She worked as a telecom project director for AT&T and BellSouth. Before joining the USA Herald she has written books, articles, blogs and whitepapers. Her clients include Samsung and other technology companies.

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