Software AG hard-hit by ransomware attack, cybercriminals demand over $20 million

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German-based Software AG and was hit with a ransomware attack by cybercriminals last week. The company is still struggling with the incidents.

Software AG is the second-largest company in Germany. It has more than 10,000 active customers, and 5,000 employees in 70 countries.

A majority (70%) of Fortune 1000 companies in the world including Airbus, Telefonica, Lufthansa, DHL, Fujitsu, Credit Suisse, and Continental use Software AG’s products such as database systems, enterprise service bus (ESB) frameworks, and software architecture (SOA).

The German company disclosed the malware attack on its IT infrastructure on Monday. It is investigating the incident and doing everything in its power to resolve the disruption to its operations. 

Software AG shut down its internal system in a controlled manner after learning about the ransomware attack. The company said its help desk and internal communication were affected and it was “not aware of any customer information being accessed by the malware attack.”