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Science & Technology July 10, 2019 2 mins read

AT&T will soon automatically block unwanted robocalls

Science & Technology ı By Cedric Dent

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AT&T Call Protect

AT&T announced that it soon add a new service that will automatically block unwanted robocalls that bother and deceive millions of American consumers every day.

On Tuesday, the phone company said its anti-robocall service called AT&T Call Protect will be added to the accounts of its millions of existing customers over the coming months.

Its decision comes after the Federal Communications Commission (FCC) approved a Declaratory Ruling allowing and encouraging phone companies to automatically block unwanted robocalls to protect consumers. 

AT&T is committed to working with government & industry partners to prevent robocalls

In a statement, Joan Marsh, executive vice president of regulatory & state external affairs for AT&T Communications, said, “The FCC has been a tremendous partner in the war on robocalls. The Commission’s recent action builds on a years-long effort to enable broader adoption of call-blocking tools and allow providers to better protect their customers and networks. AT&T remains committed to working with our government and industry partners in the ongoing battle against unwanted and illegal robocalls.”

The AT&T anti-robocall service will be on by default but customers can turn it off. The FCC’s ruling requires phone companies to allow customers to opt out of the service.

Its competitors, T-Mobile, Sprint and Verizon are also offering services or tools that alert customers if a call is a spam.

T-Mobile is offering its Scam Block and Scam ID service for free. Sprint is charging its customers $2.99 a month for its Premium Caller ID. Verizon is offering its Call Filter for free and Call Filter Plus for $2.99 per month.

U.S. wireless customers received 25.3 billion unwanted robocalls in the first six months of this year alone, according to the estimate of Hiya, a spam-blocking app.

The FCC and the Federal Trade Commission (FTC) have been taking strong enforcement actions against robocallers.

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Cedric Dent

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